How long will it take for my OwlCrate to arrive?

The time it takes for your box to arrive depends on where you are located.

USA: Once shipped, most customers within the US will receive their box within 2-5 business days.

CANADA: Boxes being shipped to Canada generally take 10-14 business days to arrive. However, delays can happen, especially if the Canadian Customs Office is backed up. Please allow 2-4 weeks for Canadian delivery. Once your box reaches Canada, checking your tracking number with Canada Post often gives more up-to-date information for the location of your box.

INTERNATIONAL: International boxes vary greatly depending on where you live. Boxes shipped to countries in which door-to-door tracking is offered can arrive within 2-4 weeks. Remember during busy times of the year and holidays, boxes can get caught up in customs and being sorted into your local postal service, and may need a bit more time.

Boxes being shipped to countries where door-to-door tracking isn't offered can take a bit longer. We are constantly gathering information to provide better estimated arrival times. We do find boxes headed to an address with a PO Box have a smoother delivery but boxes can be delivered to your home address as well.

South America: please allow anywhere from 6-10 weeks for delivery. It is often the case that your box has just gotten caught up in customs and being sorted into your local postal service.

South East Asia: please allow anywhere from 4-6 weeks for delivery.

Middle East: please allow 4-8 weeks for delivery, depending on the destination country.

Africa: please allow 4-6 weeks for delivery.

The majority of European countries, Australia and New Zealand can generally expect their boxes to arrive within 2-4 weeks of leaving the US. 

If you have any questions or concerns about your shipment, please feel free to email!


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